Sharpen Technologies

Sharpen is a leading provider of cloud contact center software, leveraging AI to unify communication channels and empower agents to deliver exceptional customer experiences. Their all-in-one CCaaS platform boosts agent productivity and performance with omnichannel engagement, intelligent routing, real-time analytics, and workforce optimization. Businesses gain the flexibility to adapt to evolving customer needs while driving operational efficiency. Sharpen's dedication to innovation is evident in its recent acquisitions of Webtext and Plum Voice, further expanding its capabilities and reach. Learn more at sharpencx.com.