Question 1

Are children or pets allowed?

Accepted Answer

Sorry no. This is an adult only event. You must be at least 21 to attend. Except for service animals, dogs are not allowed.

Question 2

Is this an indoor event?

Accepted Answer

YES, inside the beautiful Oncenter Convention Center in downtown Syracuse at 800 S State St.

Question 3

Where should we park?

Accepted Answer

There is a parking garage at the Oncenter. Please visit the following link for details: https://www.asmsyracuse.com/p/visit/directions-parking-oncenter

Question 4

What does the VIP Ticket get me?

Accepted Answer

With the VIP ticket, you can come an hour early for the evening session, meaning you can come at 5:00pm instead of 6:00. Plus, the number of tickets is more limited so you should be able to sample among a smaller group of people.

Question 5

Do we need to bring our  IDs?

Accepted Answer

Yes, everyone regardless of your age will be proofed before entry, so be sure to bring an ID.

Question 6

Do we have to carry around our purchases during the show or is there a safe space to store them?

Accepted Answer

When you purchase any bottles of alcohol, we will store them for you in the holding area. You just need to keep your tickets that the seller will give you and then present the tickets at the holding area on your way out of the show. It is a very solid system designed for your convenience.

Question 7

Can we purchase food or drink items to consume on site?

Accepted Answer

Absolutely! The Oncenter caterers will be selling sweet and savory food and drinks for on-site consumption, and we will have plenty of tables where you can enjoy your meal with friends.

Question 8

Is there unlimited free sampling of wine, spirits, and specialty food?

Accepted Answer

Our website, https://empirestatewineevents.com/syracuse-wine-festival/, will maintain a page for the show listing the participants and links to their pages. Every show is different and we try hard to sign up as many as we can. Check the site regularly to see who is on tap!

Question 9

Is the site handicap accessible?

Accepted Answer

Yes! Please visit the following link for all the details:   https://www.asmsyracuse.com/p/events--tickets/accessibility

Question 10

Can we get a refund after we purchase our tickets if something comes up and we can't make it?

Accepted Answer

The tickets are non-refundable, but you can either print and give away your ticket to a friend; or, you can forward your Eventbrite email to someone else to use. We will scan the tickets at the door either from your printout or phone.

Question 11

Can my designated driver attend with me?

Accepted Answer

We sell $10 tickets for designated drivers (DDs) at the door. DD tickets are good for all activities and food, except wine and spirits sampling. There is no limit to the number of DD tickets we will sell.

Question 12

I have other questions not answered here. How can I contact you?

Accepted Answer

We would love to hear from you. You can email us at info@craftproducers.com, send a message through our website at empirestatewineevents.com, or visit the Facebook page for the show: https://www.facebook.com/syracusewinefest/

Syracuse Wine Festival

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