Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom/ Virtual Live / Onsite

Course Overview:

In recent times, tasks traditionally handled by the human resources department have become integral to many managerial roles. The distribution of these responsibilities across different levels of an organization has significantly impacted individuals who may not have the necessary expertise or training to address these matters effectively.

The Human Resource Management workshop is designed to equip managers with fundamental skills to manage a variety of HR-related scenarios, including recruitment, onboarding, workplace safety, harassment, discrimination, conflict resolution, performance management, and employee termination. This training will provide participants with practical knowledge and strategies to navigate human resource challenges confidently.

Target Audience:

This workshop is ideal for anyone seeking to develop their Human Resource Management skills.

Learning Objectives:

Recognize HR’s essential role in driving organizational success
Learn effective strategies to attract and retain high-quality employees
Explore best practices for performance management, compensation structures, training, and benefits that enhance business outcomes
Address critical workplace issues while balancing legal obligations and business needs
Assess HR-related challenges and create actionable plans for implementation
Understand how HR and non-HR departments can work together to foster a productive work environment

Prerequisites:

None

Course Materials:

Participants will receive a course manual containing presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet access for downloading materials
A compatible device (laptop, tablet, smartphone, eReader, excluding Kindle)
Software supporting Adobe DRM (e.g., Digital Editions, Bluefire Reader)
Instructions for downloading and activating the eBook

Agenda:

Module 1: Introduction to Human Resources

Overview of HR History
Modern Role of Human Resources

Module 2: Conducting Interviews

Structuring the Interview
Types of Questions
Best Practices and Common Mistakes

Module 3: Employee Onboarding

Steps in the Onboarding Process
Roles of Management and HR
Effective Onboarding Techniques

Module 4: New Employee Follow-Up

Daily Tasks for the First Week
End-of-Week Check-ins
Ongoing Follow-Ups Over Time

Module 5: Workplace Safety

Responsibilities of Managers
Compliance with Local Regulations
Industry-Specific Safety Standards

Module 6: Addressing Harassment and Discrimination

Understanding Harassment
Types of Workplace Discrimination
Responsibilities of Managers and Employers

Module 7: Handling Workplace Violence

Defining Workplace Violence
Role of Management
Employer’s Duty to Maintain a Safe Environment

Module 8: Performance Management

Providing Constructive Feedback
Types of Performance Evaluations
Implementing the Feedback Sandwich Method
Encouraging Employee Growth

Module 9: Employee Discipline

Managerial Responsibilities
Disciplinary Options
Conducting Meetings Effectively
Post-Meeting Follow-Ups

Module 10: Employee Termination

Documenting Incidents
Preparing for the Termination Decision
Executing the Decision Professionally
Communicating the Outcome

Module 11: Conclusion

Key Takeaways
Addressing Open Questions
Action Plans and Evaluations

Human Resource Management 1 Day Workshop in Knoxville, TN

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