CX Masters | CX Technology Training - BOSTON, MA

CX Masters | CX Technology Training - BOSTON, MA

Boost sales and retain customers! Learn to sell CX technology, identify opportunities, and impact your bottom line. Register now!

By Sharpen Technologies

Date and time

Thursday, April 10 · 3 - 5pm EDT

Location

Topgolf Boston - Canton

777 Dedham Street Canton, MA 02021

About this event

  • Event lasts 2 hours

Here’s a painful truth: if you’re a Partner not selling CX technology, you’re leaving money on the table. (and losing customers)

This hands-on training event will teach you how to identify potential CX technology opportunities within your existing customer base and new prospects. Our expert instructors will share valuable strategies and specific tactics that will directly impact your bottom line, and afterward, we’ll celebrate your success with a graduation party

Space is limited, so don’t miss out—register now!

Training Agenda

1. WIIFM (What's in it for me?)

  • Earn more commissions by selling Voice
  • Defend your customer base
  • Voice 101

2. UC and CC defined

  • The two primary business goals/objectives Voice customers have:
    - Save money
    - Increase revenue
  • Acronyms & Buzzwords

3. Conversation Starters

  • For new AND existing customers
  • Identifying Voice opportunities
  • Identifying and nurturing your Champion

4. What’s Next?

  • How and when to register a lead

Bonus Session

  • Sharpen’s sales experts will meet privately with each graduate to create a custom sales plan

Frequently asked questions

Who is the CX Masters training best suited for?

This hands on training is provided to partners who want to increase their services and begin selling CX technology services to their customers and prospects.

Is there a fee to attend the class?

There is no fee. The class is offered free of charge to qualified sales Partners.

Can I bring someone with me to the training?

If you want to bring a guest or colleague, please have them register for the training through the event link. Two attendees can attend per company.

Will refreshments be provided at the training?

Yes, we will provide light refreshments at the two hour training (3-5 pm), which will be following by an one hour (5-6pm) post-training celebration "happy hour", sponsored by Sharpen.

How many people will be in the class?

Companies can register up to two attendees to the event. In order to create a true hands-on experience, we limit the size of the class to 15 total attendees.

What is the attire for the class?

We want you to be comfortable! Please plan on business casual attire.

Organized by

Sharpen Technologies