Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Key Features:
- 8 Hours of intense classroom training
- Course Completion Certificate
- Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
- All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
- Real-World Simulations and Case Studies prepared by the industry expert
- 15 Assessments and 13 Recall Quizzes
- 11 Comprehensive Assignments
Benefits of Conflict Management Training:
- Improved interpersonal relationships
- Better teamwork and collaboration
- Reduced workplace stress and tension
- Enhanced decision-making and problem-solving abilities
- A more positive organizational culture
What you’ll learn?
- Increase your effectiveness in managing conflict.
- Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
- Gain confidence in holding difficult conversations calmly and assertively.
- Manage difficult situations proactively.
- See growth in your overall performance
- Build trust and credibility with colleagues and team members
- Identify common responses to conflicts in terms of behavior, thoughts and attitude
- Explore Aggressive, Passive and Assertive approaches and the consequence of each response
- Learn effective conflict resolution methods and best practices for managing conflicts
Course Curriculum
Conflicts
- The intention behind the conflict
- The cause and effect of the conflict
- How did it happen
- The consequences of the conflict
Mindset Change
- Importance for change
- Getting rid of old habits
- Various styles of employees
The 5-step strategy in implementing the blueprint for Conflict Resolution
- Self-Awareness and Self-Management
- Emotions
- Conflicting Styles
- Conflicting Roles
- Conflicting Resources
Building and Sustaining Relationships with Colleagues
- Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
- The Mastery of Building Rapport at the Workplace
- Build Trust and Confidence amongst supervisors, colleagues and peers
We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.
Looking forward to seeing you on board.
Contact us:
Call us +1 (570) 630 9318
Email : helen@shinebrightx.us
