Webinar: Tuesday, September 23, 2014

Recorded Webinar: 5 Strategies to Avoid Painfully Long Lines at Your Events

You’ve set up your event and are expecting quite a turnout. Now it’s time to get excited crowds through the door. So how do you create a smooth check-in experience for your guests, and avoid the common pitfalls that lead to long lines to get into your event?

In this webinar recording learn how the best events in the industry create a smooth entry experience. We’ll share tips to:

-Design a great door or gate entry plan
-Hire the right people to support check-in
-Avoid common pitfalls that kill the experience
-Use technology to inform broader decisions

More about the presenters:

Tommy Goodwin, Head of Field Operations at Eventbrite

Tommy leads a team of event professionals who specialize in developing efficient ingress and egress systems for the largest and most complicated events on the Eventbrite’s platform, including Governors Ball Music Festival, Tough Mudder, Tribeca Film Festival, Calgary Expo, and dozens of others. Prior to joining Eventbrite, Tommy was Co-Founder and Director of Operations at Ankh Marketing and Communications, a full-service event production and management company based in San Francisco. Tommy’s past clients include NASA, Current Television, Red Bull, Pandora and Google.

Keiko Tokuda, Director of Marketing at Eventbrite

Keiko currently oversees teams responsible for understanding and addressing big challenges for event organizers with Eventbrite’s platform and tools. Prior to Eventbrite, Keiko held marketing positions at Google and led her team’s industry events strategy for 2 years. She began her career on the US launch marketing team for a Japanese sports drink company, and worked closely with endurance race directors as the official sports drink for their events. In total, she’s attended more than 150 events in her professional career and is passionate about identifying and improving inefficient systems.